Mystery email addresses appearing in Outlook To: field Nov 21 2005
Q: When I create an email in Outlook, I type in the first few letters of that’s person’s name in the ‘To:’ field and it provides a drop-down list of all the people to whom I have previously sent an email with the same first few letters in their name. I have a few incorrectly entered names that I need to correct, but this list does not seem to correlate to the names in my Contact folder or even Global Address list. How can I fix it?
A: This list is called the AutoComplete or Nickname cache and your deduction that this list is actually a separate list is correct. It list is saved deep within your computer. It is accessible, but cumbersome to do so. When you are facing a problem with incorrectly entered names, there is a faster way to fix it. Delete the incorrectly entered names from the drop-down list. Here’s how:
-In Outlook:
1. Create a new email
2. Type in the first few letters of the listing that you know is incorrect (enough so Outlook displays the drop-down list)
3. Use the Up/Down Arrow keys on your computer to Select/Highlight the one that is incorrect
4. Press the Delete key on your keyboard
That’s it!
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