Q: I try to send an email to a Distribution List I created in Outlook, but I seem to have a problem. Frequently, Outlook crashed or produces some type of error. Is there something I am doing wrong?

 

A: Distribution Lists in Outlook are very handy for keeping several individuals informed of events or notices without much effort. The problem you are describing usually happens when we try to send an email to a Distribution List with over 100 contacts. If this is the case, then try to divide your Distribution List into half (A-L and M-Z perhaps). I know it may be a little cumbersome, but you will likely have more success when sending your emails.

 

If you are interested in sending emails as part of an email marketing campaign may I suggest SwiftPage from one of our technology partners. This software will send a personalized email (Dear John, Dear Mike, Dear Judy, etc) to each individual you desire in your Contacts folder. There is a free copy available at:

 

 

Q: I use Outlook Express for my email program, but for some reason I cannot open attached files (Word, Excel, PowerPoint, and even PDFs) even though I can see them… This is driving me nuts! How can I access these files?

A: If you didn’t notice, this change took place after a recent Windows update was installed on your computer. That update included a new security feature designed to save your computer from potential viruses embedded in attachments. Unfortunately, almost all attachments have some risk when you open them. Unless you are willing to resort to a carrier pigeon to share files, you are going to have to turn this feature off. Here's how:

 

In Outlook Express:

1. Tools > Options...

2. Click the 'Security' tab

3. Uncheck 'Do not allow attachments to be saved or opened that could be potentially a virus.'

4. Click 'Apply'

5. Click 'OK'

You're done!