1. Edit > Preferences…
2. Click the - Scheduling tab
3. Select ‘Calls’ from the drop down list in the ‘Settings for’ field
4. Select ‘0 minutes’ in the ‘Duration’ field
5. Click ‘Apply’
6. Click ‘OK’

1. Tools > Preferences…
2. Click the ‘Calendar & Scheduling’ tab
3. Click the ‘Scheduling Preferences…’ tab
4. Select ‘Calls’ in the ‘Activity type settings’ field
5. Select ‘0 minutes’ in the ‘Duration’ field
6. Click ‘OK’

That's it!

Maybe you have been in this situation:  You are trying to describe what you see on your computer to a co-worker or even someone from technical support.  What you describe is not clicking for the other person.  Harder yet, you spend several minutes trying to figure out what to use as the same terminology to describe what you see.  Well, if you are ever in again just use the Print Screen feature.

The Print Screen feature is on all computers and just like it says, it will take a snap-shot of your computer screen as you currently see it.

Here’s how you use it:
-While your computer is on
1. Press and hold down the FN key or if your computer does not have this key, press the ALT or CTRL key and Press the PRNT SCRN key
2. Open Microsoft Word (or another word processing program)
3. Edit > Paste
-The image of your screen is inserted in the document
You can then save the document and then email it to the person you want to share it with.
That’s it!

Hint:
-On my Dell Laptop the FN key is in blue lettering at right of the Space Bar and my PRNT SCRN is at the left of the Space Bar, also in blue lettering
-On my Desktop with a Logitech keyboard it is the F Mode button & Print Screen buttons at the upper right hand side of the computer
-On other keyboards the FN it is in white lettering at the left hand side of the space bar and the PRNT SCRN button is somewhere at the upper right hand side.

May 29 2006
Q: Why do I get '#REF!' or '0's when I copy data from one Excel spreadsheet to another?
A: When you copy data from one spreadsheet to another you are just copying the formulas and not the data.  There is a way to copy and paste only the Data using a feature called Paste Special. 

Here’s how you use it:
-In Excel
1. Highlight/Select the data you want to copy
2. Edit > Copy
3. Open a new spreadsheet (or even an existing one)
4. Place the cursor where you want the Data to be inserted
5. Edit > Paste Special…
6. Select ‘Values’
7. Click ‘OK’

May 15 2006
Q: Is there a way that I can search for a specific email(s) in ACT!

A: If you are using ACT! 2005 or newer, you're in luck.  For those who don’t know, ACT! (a very popular contact management database) can be configured to use your existing Outlook, Outlook Exchange, or Outlook Express email accounts.  You can even set it up as a stand-alone email program.  The only problem is that there wasn’t a feature that could Find/Search for Email.  In the 2006 version of ACT! that is no longer the case.

Here’s how to use the Email Search feature in ACT!:

-In your ACT! Email program

1. Right click on the Email Folder you want to search

2. Select ‘Find Message…’

3. Enter any criteria you want to use to search for that Email like; Who its from, who it was sent to, any part of the Subject, or any part of the Message (body)

4. Click ‘Find Now’

-The Emails that meet the criteria are displayed at the bottom of the Find Message window.  Just double click on any Email and it is automatically displayed!