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Email stuck in Outlook Outbox
November 6 2006
 
Q: I was trying to send a digital photo as an attachment when I realized that it got stuck in my Outbox [in Outlook]. I tried Clicking the Send/Receive to send the email without success. I even tried to delete it, but it still remains in my Outbox. How can I get rid of it?
 
A: This problem happens usually if you try to send an email with a large attachment like a digital photo (maybe 5MB or more). Well if you ever find yourself in this situation, here's what you can do:
 
-Take MS Outlook offline
  1. Open MS Outlook
  2. File > Work Offline
  3. Shut down Outlook
  4. Unplug your network cable from your computer (or turn off your wireless card)
    -Delete the stuck email
  5. Open MS Outlook
  6. Open your 'Outbox' folder
  7. Find and Delete the stuck email
    -Permanently delete the stuck email
  8. Open your 'Deleted Items' folder
  9. Find and Delete the stuck email
    -Change MS Outlook to Online
  10. File > Work Online
 
If this doesn't work, then repeat these steps and restart your computer after step 4.
That's it!
Open directly into your Outlook Inbox
November 20 2006
Q: My Outlook used to open directly into my Inbox. Now it starts in my Outlook Today screen. How can I change this back?
A:
In Outlook:
1. Tools > Options...
-The Options window opens
2. Click the 'Other' tab
3. Click the 'Advanced Options...' button
-The Advanced window opens
4. Click the 'Browse...' button
5. Select 'Inbox'
6. Click the 'OK' button
7. Click the 'OK' button
8. Click the 'Apply' button
 
In Outlook Express:
1. Tools > Options...
-The Options window opens
-Under the 'General' tab
2. Select 'When starting, go directly to my 'Inbox' folder'
3. Click the 'Apply' button
4. Click 'OK' button
Best Practices for Battery backup
November 13 2006

Q: I see battery backup systems at several office supply stores. Can you provide an explanation as to how they work and why would I want one?

 

A: Battery Backup systems or UPS (short for Uninterruptible Power Supply) are a great addition to your personal computer because they will keep power going to your computer in case of:

-A sudden black-out (I guess they are never announced in advance)

-Someone accidentally yanks your computer cord out of the wall or turns off your outlet

-A tripped-off circuit in your building

 

The Battery Backup immediately kicks-in providing you enough time to power-down your computer without loosing any of your work. Even if you are not at your computer, the Battery Backup will power-down your system automatically - again saving your unsaved work.

 

The reason I want to talk about Battery Backup is that I have found that several of my clients with Battery Backup systems had them connected incorrectly.

 

When you connect your Battery Backup be sure:

1) You connect your Battery Backup unit power cord directly into a wall outlet - Do not plug it into another surge protector

2) If your Battery Backup is has a USB connection, be sure it is plugged directly into your computer - not into a USB hub.

3) Verify the software that runs your Battery Backup is installed on the computer it is protecting - Why go through all the setup without ensuring your computer will shut-off in a controlled manner during a power outage?

4) Be sure your computer & monitor are plugged into the outlets labeled 'Battery', 'Battery Backup', or 'UPS' on the Battery Backup unit.

 

Following these guidelines will your computer if the lights go out!
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