Q: I use Outlook Express for my email program, but for some reason I cannot open attached files (Word, Excel, PowerPoint, and even PDFs) even though I can see them… This is driving me nuts! How can I access these files?

A: If you didn’t notice, this change took place after a recent Windows update was installed on your computer. That update included a new security feature designed to save your computer from potential viruses embedded in attachments. Unfortunately, almost all attachments have some risk when you open them. Unless you are willing to resort to a carrier pigeon to share files, you are going to have to turn this feature off. Here's how:

 

In Outlook Express:

1. Tools > Options...

2. Click the 'Security' tab

3. Uncheck 'Do not allow attachments to be saved or opened that could be potentially a virus.'

4. Click 'Apply'

5. Click 'OK'

You're done!