Can't print? Here are are few things you can try Originally Posted July 13 2008
The simplest is to try to purge all the print jobs (a print job is every document, spreadsheet, e-mail, or any file that you try to print). Many times something went wrong on your first print job and it's backing up all the other print jobs. But, there are a few other things you can also try. Here's what you do:
Option 1:
In Windows XP:
1. Click Start > Control Panel > Printers and Faxes
2. Double Click the printer which you printed to
-A list of your Print Jobs appears
3. Printer > Cancel All Documents
4. Try printing again
In Vista:
1. Click the Start button > Control Panel > Printers
2. Double Click the printer which you printed to
-A list of your Print Jobs appears
3. File > Cancel All Print Jobs
4. Try printing again
Option 2: - Delete Temporary Files
-In Windows XP
1. Shut down all programs
2. Click Start > Run
3 Type 'temp' without the quotes in the Run field
4. Press the ENTER key
-A window with your Temporary files opens
-Select all files
5. Press and hold CTRL on your keyboard
6. Press A
7. Release CTRL and A
-All files are selected
-Now delete all files
7. Press and hold CTRL
8. Press D
Note: not all files will delete and you will likely get an error that a file is in use. In this case, you have to:
9. Press and hold CTRL
10. Press A
11. Relese CTRL and A
11. Press and hold CTRL
12. Click once on the first file in the window
13. Press and hold CTRL
14. Press D
15. Repeat this process until all the files are deleted
17. Repeat the same process except enter '%temp%' in step 3.
18. Try printing again
In Vista:
1. Shut down all programs
2. Click the Start button
-In the Start field
3. Enter 'run'
4. Click on 'Run' at the top of the Start menu
5. Type 'temp' without the quotes in the Run field
6. Press the ENTER key
-A window with your Temporary files opens
-Select all files
7. Press and hold CTRL on your keyboard
8. Press A
9. Release CTRL and A
-All files are selected
-Now delete all files
10. Press and hold CTRL
11. Press D
12. Click 'Skip' when prompted
13. Repeat this process until all the files are deleted from the 'temp' folder
14. Repeat the same process except enter '%temp%' in step 5.
15. Try printing again
Option 3:
In Windows XP and Vista
-Restart your printer
1. Unplug the power cord from your printer
2. Wait about 30 seconds
3. Replug your printer
4. Try printing again
I hope these help! |