Originally Posted November 9 2003

If you are using ACT! you may have wondered why your contacts are sorted the way they are.  Usually when you are browsing through your contacts one-at-a-time and they don't appear to be in a consistent order.  Here's what you can do to change the way your contacts are sorted in the order you want.

In all versions of ACT!:

1. Edit > Sort ...
   
    
2. Select the first criteria in the 'Sort by:' field (perhaps Last Name)
3. Select the sort order
4. Select the first criteria in the 'Sort by:' field (perhaps First Name)
5. Select the sort order
6. Select the first criteria in the 'Sort by:' field (perhaps Company)
   
    
7. Click OK
   -This will sort All your Contacts according to Last Name, First Name, and Company
   -You can also sort by: Company, Last Name, First Name which will group your Contacts according to their Company then in Alphabetical Order by Last Name

Note: When you change the sort order it affects only your view of the ACT! database.  In otherwords, if you are using an ACT! database that is networked (where other people can access the same database), it only affects your view of the database.